Ways to pay your rent

We offer a range of ways you can pay your rent.

Direct Debit

Direct Debit is the easiest way to pay your rent.

With a Direct Debit you tell your bank or building society that you want us to take your rent payments direct from your account.

We currently offer monthly collection dates between the 1st and 28th of each month and weekly collection on Fridays.

Set up a direct debit


Online payments via My Place Portal

This service allows our customers online access on the go via smartphone, tablet or at your desk on a PC, whichever way you view My Place Portal you will have fast access to the following services:-
  • pay your rent
  • see your rent statement
  • report and check the progress of repairs
  • update your details and people living in your home
  • find local hospitals, doctors surgeries and pharmacies near your property.

You will need your rent account number to hand to set up an account. Find out more information about My Place Portal or

Rent payment card

If you have a Rent card you can pay at all Post Offices or PayPoint outlets using your rent payment card.



On the telephone

Using either a Debit or Credit cards on 0300 123 3422 available 24 hours a day.

You will be asked to respond to a series of questions and once the payment has been made, you will be given a payment reference for your records. You will need your thirteen digit tenancy reference number and card details to hand when you call.

Please be aware we do not accept American Express or Diner Cards.


Other Methods

Standing Order

Standing Order instruction will need to be completed and returned to your Bank to be actioned (remember to amend it when your rent amount changes).

PDF Document SNH Standing Order form

Home banking

If you have internet access you can set up home banking through your Bank’s website and regular transfers can then be made to us using the bank details below:

Sort Code: 60-01-16
Account Number: 45054983

By Post

You can pay with a cheque or postal order, made payable to South Northants Homes (writing your tenancy reference number on the back) to our offices at Wood Burcote House, Burcote Road, Towcester, Northants, NN12 6TF.

If you would like to know more about any of these methods of payment please contact us.


Rent In Advance

Rent must be paid in advance in accordance with your tenancy agreement or lease.  This means your rent account must not be in arrears between payments regardless of how you pay e.g. weekly, fortnightly or monthly payments.

This still applies if you are in receipt of housing related benefits such as Housing Benefit or Universal Credit.

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