Customer Committee

The SNH Customer Committee is an elected committee of 10 tenant representatives (each representing a specific area), a leaseholder representative and two non tenant board members. One of the roles of the Customer Committee representative is to be a voice for residents who live in the area they represent, and bring to our attention any issues or concerns in their community.

The Customer Committee meets bi-monthly and their role is to:

• nominate tenants to the five places on the SNH Board
• monitor the progress of the Major Repairs and Improvement Programme
• monitor our performance, particularly in terms of delivering the promises made in the Offer Document
• assist with policy reviews
• decide how the Charitable and Community Donations fund is awarded
• make recommendations to the Board
• monitor the progress of the customer forums
• decide priorities for the environmental improvement programme

Customer Committee representatives and areas:

Area 1 - Erika Jose

Contact Erika on: 07415 685439

Kings Sutton, Charlton, Evenley, Aynho, Croughton

Area 2 - Malcolm Taylor (Chair of Customer Committee)

UP FOR RE-ELECTION- Could this be you?

Contact Malcolm on: 07415 685440

Middleton Cheney, Overthorpe, Farthinghoe, Marston St Lawrence, Chacombe, Helmdon, Culworth, Chipping Warden, Aston-le-Walls, Lower Boddington and Upper Boddington.

Area 3 - Russell Barre (Vice-Chair of Customer Committee)

Contact Russell on: 07415 685441

Brackley and Halse.

Area 4 - Vacant. Could this be you?

Eydon, Moreton Pinkney, Weston, Sulgrave, Weedon Lois, Wappenham, Slapton, Silverstone, Syresham, Whitfield, Whittlebury, Pury End, Bradden, Woodend, Maidford, Blakesley, Abthorpe and Paulerspury.

Area 5 - Vacant. Could this be you?

Pattishall, Astcote, Milton Malsor, Rothersthorpe, Eastcote, Tiffield, Cold Higham, Grimscote, Gayton, Greens Norton, Blisworth and Litchborough.

Area 6 - Elizabeth Darbin

Contact Elizabeth on: 07415 685444

Towcester

Area 7 - Shirley Gough

Contact Shirley on: 07415 685445

Alderton, Grafton Regis, Yardley Gobion, Potterspury, Pury End, Cosgrove, Old Stratford, Deanshanger and Wicken.

Area 8 - Rod Perkin 

Contact Rod on: 07415 685446

Bugbrooke, Nether Heyford, Upper Heyford, Kislingbury and Harpole.

Area 9 - Graham Harris

Contact Graham on: 07415 685472

Roade, Hartwell, Stoke Bruerne, Ashton and Shutlanger.

Area 10 - Judith Cuthbertson 

Contact Judith on: 07415 685487

Cogenhoe, Little Houghton, Brafield on-the Green, Hackleton, Piddington and Quinton.

Leaseholder representative- Vacant. Could this be you?

You can also contact your representative via the the following ways:

By email:
customercommittee@southnorthantshomes.co.uk 

By Community Development team phone:
01327 357862 and leave a message. This will be passed to your
area representative who will then get in touch with you.

By writing to:
Your Customer Committee representative
Customer Committee
c/o Community Development
Wood Burcote House
Burcote Road
Towcester, NN12 6TF

How do I become a Customer Committee representative?

Customer Committee members serve the Customer Committee for three years and when a place becomes available SNH will campaign for new members to come forward. If there is more than one tenant interested, SNH will hold an election in the relevant areas by writing to all tenants in that area with information about the candidates and a voting slip for them to complete.

We currently have a vacancy for areas 2, 4, 5. We also have a vacancy for a leaseholder representative.

If you would like more information about joining the Customer Committee or would like to find out when there will be an opportunity in your area, please contact SNH Community Development Manager Becky Pavey on 08454 606 888.