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Resident led self regulation has been devised to help housing providers, residents and the regulator to achieve resident-driven accountability. This is a new method for tenants to look at specific areas of their landlord's organisation and identify areas where they think things might be improved or changed. The plans are for residents and landlords to assess how good things are - this is called ‘co-regulation’. Resident scrutiny reports will be part of the evidence that landlords will provide to show that they are working with residents to make desired improvements.
Resident scrutiny was recommended in Every Tenant Matters, Professor Martin Cave’s review of the Regulation of Social Housing (2007). This report promoted the idea of resident scrutiny through a new system of co-regulation. He suggested this as a central feature in his recommendations for regulatory reforms for social housing in
Their aim was to move to a mature form of co-regulation, where they rely largely on self-regulation by landlords with the support of their tenants through effective resident scrutiny, accountability and external validation, backed up by their own intervention if a landlord is not delivering a good service
Three important areas for Scrutiny:
1. Assessing the organisations self assessment.
2. Monitoring the National Standards.
3. Monitoring Local Standards.
SNH SCRUTINY PLANS
We have been working closely with our involved customers to decide on our scrutiny plans for SNH.
This has included:
Holding an involved tenant scrutiny day on the 29th November 2010 where we brought in the expertise of Michael Guest Associates.
Holding an involved tenants scrutiny day on the 24th March 2011 where SNH hosted a tenant scrutiny training session delivered by the East Midlands Tenant Participation forum.
Setting up a scrutiny working group made up with a representative from all our levels of involvement. They have met 3 times and have helped us shape our scrutiny plans.
Carrying out a resident involvement review to look at our current involvement structure to identify, what's working well, any weaknesses and to identify where scrutiny fits for SNH.
Holding an involved tenants scrutiny day on the 16th June 2011 to agree SNH plans for scrutiny that would go to the Customer Committee and SNH Board for approval in July.
We are now working with our scrutiny working group to finalise our plans for scrutiny, which will include some changes to our current resident involvement structure. Once agreed at our Board AGM in September we will publish our new scrutiny model.
