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Policies and strategies
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Who we are
Putting the customer first
How we are regulated
Policies and strategies
Equality and Diversity
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Policies and strategies
South Northants Homes (SNH) has a number of policies and strategies that help us to make sure that we treat all our customers and staff equally and that we manage our services in a fair, consistent and efficient way. The details of these policies and strategies can be found in this section below.
If the policy you need is not listed, please contact SNH through any of the methods listed on our contacts page. All our policies are available on request below as pdf files.
Download the Adobe pdf Reader
Access & Customer Care Strategy 2010-13
(38KB)
Allocations and Void Management Policy
(37KB)
Anti-Social Behaviour Policy
(54KB)
Compensation Policy
(47KB)
Customer Feedback Policy
(42KB)
Decant Policy
Decorating Allowance Policy
(40KB)
Disabled Facilities Policy
Domestic Abuse Policy
Donations - Charitable and Community
(28KB)
Equality and Diversity Strategy
(36KB)
Garages and Hardstanding Policy
Money Advice Policy
(27kb)
Mutual Exchange Policy
(25kb)
Neighbourhood Management Policy
(129KB)
Parking Policy
(35KB)
Resident Involvement Policy
(25KB)
Resident Involvement and Community Development Strategy
(79KB)
Responsive and Cyclical Maintenance Policy
Shared Ownership Flexible Tenure Policy
(27KB)
Transfer Policy
(55KB)
Tenancy Changes Policy
(29 KB)
Tenancy Support Policy
(27KB)
Volunteer Policy
Related Pages
Equality and Diversity